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About Us Officepoint Fivestar are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@officepointfivestar.com

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. At present, we normally only accept orders for delivery within the UK. Non-UK orders subject to confirmation We only accept credit card payment. We do not accept American Express cards We accept Visa, Mastercard, and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling FREE DELIVERY on orders over £50.00 nett value inside the UK Orders under £50.00 nett value incur a nominal delivery charge of £7.99 within the UK Non-UK orders shipped by Fedex pro rata or by mail. Delivery charges will apply. You will be emailed to confirm you accept delivery charges

Delivery Schedule We will normally despatch your UK order to you on the following business day.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges Catalogue prices shown exclude VAT (charged at 17.5%). VAT is shown on order form/invoice We do not charge VAT on orders outside the EU

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee if returned to us in saleable condition. COMPLAINTS: Complaints should be made by e-mail, phone or letter, for the attention of Mac Purcell. We will acknowledge your complaint within 5 working days and aim to provide a solution within seven days of receipt,. CANCELLATION: You may cancel your order within seven working days starting from the day after you have received your goods. You may be liable for the cost of returning the goods to us. You will be refunded within thirty days of cancellation. Your contract with us does not affect your statutory rights as a consumer. All transactions are governed by UK law.

Reaching Us To contact us: Email us on info@officepointfivestar.com Call FREE (UK only) on 0800.376.9335 during normal business hours Monday-Friday Fax FREE (UK only) on 0800.376.9336 Call +44 (0)20 8969 8348 during normal business hours Monday-Friday Fax on +44 (0)20 8969 8349 Write to us at Officepoint Fivestar, The Saga Centre, 326 Kensal Road, London W10 5BZ

Privacy Policy Officepoint Fivestar do not disclose buyers' information to third parties. Such information, provided by the buyer at the time of ordering, is for our sole use and is collected lawfully and in accordance with the Data Protection Act 1998 by Officepoint Fivestar only. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. We do not send unsolicited marketing materials. In case of enquiry, please contact Mac Purcell at our Registered Office below Company Registration No. 1663923 VAT Registration No. 341 2446 86 Registered Office: Seagull Ltd, The Saga Centre, 326 Kensal Road, London W10 5BZ E.& O.E.